Shipping policy

Shipping Policy

Thank you for shopping with Anukka.

Order Processing

Orders are typically processed within 1-3 business days, excluding weekends and holidays. During peak periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.

Shipping Rates and Delivery

Shipping rates are calculated at checkout based on your delivery address, selected shipping method, and order size.

Estimated delivery times are shown at checkout. Delivery times are estimates only and may vary due to carrier delays, weather, customs processing, holidays, or other circumstances outside our control.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. Anukka is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at info@anukka.com. We will do our best to help before the order ships, but we cannot guarantee changes after an order has been placed.

Lost, Delayed, or Damaged Packages

Once a package has been handed to the shipping carrier, delivery is the responsibility of the carrier. If your order is delayed, lost, or arrives damaged, please contact us at info@anukka.com and we will assist you with the carrier claim process where possible.

International Shipping

International orders may be subject to customs duties, taxes, import fees, or other charges required by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.

Order Questions

If you have questions about your order or shipping, please contact us at:

Anukka
Email: info@anukka.com